Terms and Conditions

Last Updated: [17/03/2026]

1. INTRODUCTION

These Terms and Conditions (“Terms”) govern access to and use of the Saral website, Saral PRO software, Saral HRM software, and all related services provided by Relyon Softech Limited.

By accessing or using the website or software applications, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. DEFINITIONS

Company / We / Us – Relyon Softech Limited.

Services – Website, Saral PRO, Saral HRM, cloud services, support services, and related platforms.

User / Customer – Any individual or entity accessing or using the Services.

Personal Data – Any information relating to an identified or identifiable individual as defined under applicable data protection laws.

Applicable Law – Includes the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, and other applicable Indian laws.

3. ACCEPTANCE OF TERMS

By using the Services, the User agrees to comply with:

• These Terms and Conditions
• Privacy Policy
• Applicable licensing agreements
• Data processing and security requirements

The Company may revise these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

4. ELIGIBILITY

Users must:

• Be legally competent to enter into a binding contract
• Provide accurate and complete registration details
• Use the Services only for lawful business purposes

The Company reserves the right to suspend access where false, misleading, or incomplete information is provided.

5. SCOPE OF SERVICES

The Company provides software and digital platforms for:

• Tax compliance and statutory filing
• Payroll and HR management
• Financial and regulatory reporting
• Cloud-based data processing and hosting
• Customer support and maintenance services

Services may be modified, enhanced, or discontinued at the Company’s discretion.

6. USER ACCOUNT AND SECURITY

Users are responsible for:

• Maintaining confidentiality of account credentials
• All activities conducted through their account
• Promptly notifying the Company of unauthorized access or security incidents

The Company may suspend or restrict access where security risks are identified.

7. ACCEPTABLE USE

Users shall not:

• Use Services for unlawful or fraudulent purposes
• Upload malware, harmful code, or unauthorized content
• Attempt unauthorized access to systems or data
• Interfere with system integrity or performance
• Violate intellectual property rights
• Misuse government integrations or compliance systems

Violation may result in suspension or termination.

8. DATA PROTECTION AND PRIVACY

The Company processes personal data in accordance with:

• Digital Personal Data Protection Act, 2023
• Information Technology Act, 2000
• Applicable rules and regulatory guidelines

Personal data is processed only for lawful purposes including:

• Service delivery and account management
• Legal and regulatory compliance
• Security monitoring and fraud prevention
• Contractual performance

Users have the right to:

• Access personal data
• Request correction or erasure
• Withdraw consent where applicable
• Submit grievances

The Company implements reasonable technical and organizational safeguards to protect data.

9. DIGITAL CONSENT

By using the Services, the User:

• Consents to electronic processing and storage of data
• Acknowledges cloud infrastructure usage where applicable
• Agrees to legally permitted cross-border data processing

10. TRADEMARKS, COPYRIGHTS, AND WEBSITE CONTENT USAGE

10.1 Ownership of Intellectual Property

All content available on the website and within the Services, including but not limited to:

• Software and application interfaces
• Text, graphics, logos, icons, and images
• Product names and branding
• Audio, video, and downloadable materials
• Documentation, user guides, and technical materials

Website design, layout, and structure are the exclusive property of Relyon Softech Ltd. or its licensors and are protected under applicable intellectual property laws, including the Copyright Act, 1957, the Trade Marks Act, 1999, and international intellectual property treaties.

All rights not expressly granted are reserved.

10.2 Trademarks

“Saral”, “Saral PRO”, “Saral HRM”, “Relyon”, and all related logos, product names, service names, taglines, and brand identifiers are registered or unregistered trademarks of Relyon Softech Ltd.

Users shall not:

• Use any trademark without prior written permission
• Copy or imitate brand identity, logos, or visual elements
• Use trademarks in advertising or promotional materials
• Use marks in a manner that may cause confusion or imply endorsement

Unauthorized use of trademarks is strictly prohibited.

10.3 Copyright Protection

All website content and software materials are protected by copyright law.

Except as expressly permitted, Users shall not:

• Reproduce, duplicate, copy, or redistribute content
• Modify or create derivative works
• Publish or transmit content publicly
• Store content in retrieval systems
• Commercially exploit any material

Any permitted use must retain all copyright notices.

10.4 Permitted Website Use

Users are granted a limited, non-exclusive, non-transferable, and revocable right to access and use website content solely for:

• Personal use
• Internal business use
• Lawful use related to Services

No ownership rights are transferred.

10.5 Prohibited Content Usage

Users shall not:

• Frame or mirror website content without authorization
• Use automated tools to extract data
• Republish content on other platforms
• Use content for competitive analysis or product replication
• Misrepresent ownership of content

10.6 User-Submitted Content

Where Users submit feedback or materials to the Company:

• The Company may use such content without restriction
• No compensation shall be payable unless agreed otherwise
• Users confirm they have rights to submit such content

10.7 Reporting Intellectual Property Violations

Suspected infringement may be reported through official website contact channels. The Company may remove infringing material and take legal action.

10.8 Enforcement

Unauthorized use of intellectual property may result in:

• Suspension or termination of access
• Civil or criminal liability
• Legal proceedings for damages or injunctive relief

11. THIRD-PARTY SERVICES

The Services may integrate with third-party platforms, including government systems.

The Company is not responsible for:

• Availability of third-party services
• Accuracy of third-party data
• Service interruptions caused by external providers
• Regulatory or technical changes affecting integrations

12. SERVICE AVAILABILITY

The Company aims to provide continuous service but does not guarantee uninterrupted access.

Service interruptions may occur due to:

• Maintenance or upgrades
• Security incidents
• Infrastructure failure
• Regulatory requirements
• Force majeure events

13. LIMITATION OF LIABILITY

To the extent permitted by law, the Company shall not be liable for:

• Data loss or corruption
• Business interruption or loss of profits
• Indirect or consequential damages
• Errors resulting from incorrect user inputs
• Changes in statutory or regulatory requirements

Use of Services is at the User’s own risk.

14. INDEMNIFICATION

Users agree to indemnify and hold the Company harmless from any claims, damages, or liabilities arising from:

• Misuse of Services
• Violation of laws or regulations
• Unauthorized data processing
• Breach of these Terms

15. SUSPENSION AND TERMINATION

The Company may suspend or terminate Services if:

• Terms are violated
• Security risks arise
• Payment obligations are not met
• Required by law or regulatory authority

Users may discontinue use subject to contractual obligations.

16. DIGITAL LAW COMPLIANCE

The Company complies with applicable digital regulations including:

• Information Technology Act, 2000
• Digital Personal Data Protection Act, 2023
• CERT-In cybersecurity directives
• Electronic records and digital transaction laws

Users must comply with all applicable digital governance requirements.

17. ELECTRONIC COMMUNICATIONS

Users consent to receive electronic communications including:

• Service notices
• Compliance notifications
• Security alerts
• Policy updates

Electronic records shall have legal validity.

18. GRIEVANCE REDRESSAL

Users may contact the designated Grievance Officer for:

• Data protection concerns
• Complaints regarding Services
• Legal or compliance issues

Grievance contact details are available on the website.

19. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of India. Courts located in Bengaluru, Karnataka shall have exclusive jurisdiction.

20. OPT-IN AND OPT-OUT OF SERVICES AND COMMUNICATIONS

20.1 User Consent (Opt-In)

By registering for, accessing, or using the Services, the User expressly consents to:

• Creation and maintenance of a user account
• Processing of personal and business data for service delivery
• Receiving essential service-related communications
• Electronic records, notifications, and digital transactions
• Security monitoring and compliance processing
• Integration with statutory or government systems where applicable

Where required by law, explicit consent shall be obtained before processing personal data for specified purposes.

20.2 Mandatory Service Communications

Certain communications are necessary for operation of the Services and cannot be opted out of, including:

• Account verification and security alerts
• System updates or maintenance notices
• Transaction confirmations
• Legal or regulatory notifications
• Service disruption or incident notifications
• Compliance-related communications

20.3 Optional Communications (Marketing and Informational)

Users may choose to opt-in to receive non-essential communications such as:

• Product updates and feature announcements
• Promotional messages or offers
• Newsletters or educational content
• Event invitations
• Customer engagement communications

20.4 Opt-Out of Optional Communications

Users may withdraw consent or opt-out of non-essential communications at any time by:

• Using the unsubscribe link in communications
• Updating communication preferences in account settings
• Contacting customer support or the Grievance Officer

Opt-out requests shall be processed within a reasonable time.

20.5 Withdrawal of Data Processing Consent

Where processing is based on consent, Users may withdraw consent by submitting a formal request through designated contact channels.

Withdrawal may result in:

• Limited service functionality, or
• Suspension or termination of Services where processing is essential.

20.6 Account Deactivation or Service Discontinuation

Users may discontinue use of Services or request account deactivation subject to:

• Completion of contractual obligations
• Legal data retention requirements
• Settlement of outstanding dues

The Company may retain certain information where required for compliance, security, or audit purposes.

20.7 Lawful Processing Despite Opt-Out

The Company may continue processing certain data where required or permitted by law, including:

• Statutory compliance
• Security investigation
• Legal claims or dispute resolution
• Regulatory reporting

20.8 Record of Consent

The Company may maintain records of consent, withdrawal, and communication preferences to demonstrate compliance with applicable law.

21. SEVERABILITY

If any provision of these Terms is held invalid or unenforceable, remaining provisions shall continue in full force.

22. ENTIRE AGREEMENT

These Terms constitute the complete agreement governing use of the Services and supersede prior agreements or understandings.